Job Description
$23.07 - $36.91 Hourly
$47,989 - $76,782 Annually
This position is a Pay Band 65
Posting Details The New Mexico Department of Public Safety (DPS) is the State's leading law enforcement agency with a $220 million budget and 1,350+ employees assigned throughout the State. This position will manage the Deputy Cabinet Secretary/New Mexico State Police (NMSP) Chiefs workload and schedule by providing high-level administrative support, direct supervision of two (2) administrative assistants, and plays a key role in training and overseeing administrative assistants at NMSP district and sub-district offices, and offsite locations throughout the state. This position will ensure efficient operations, effective task delegation and streamlined communication to contribute to the overall effectiveness of administrative functions within the department.
Why does the job exist? The Office of the Chief Support Manager supervises staff by delegating tasks, approving leave requests, conducting performance evaluations, and recommending disciplinary actions to maintain productivity and compliance. Develops and implements structured procedures to streamline operations, proactively addressing challenges using experience, industry best practices, and research-driven solutions. Establishes strategic objectives and organizational plans to enhance service delivery, ensuring operational efficiency and alignment with agency goals. Conducts analysis and problem-solving to recommend informed actions to agency leadership, supporting data-driven decision-making and continuous improvement.
How does it get done?- Executive Support & Office Management:
Provide high-level administrative support to the Deputy Chief of Operations, manage schedules, travel, and correspondence, and ensure smooth day-to-day operations. Screen communications and maintain confidentiality while coordinating statewide administrative functions.
- Document & Report Oversight:
Review and manage incoming documents and reports for accuracy and timely distribution, ensuring compliance with standards and procedures.
- Stakeholder & Constituent Liaison:
Serve as the primary contact for constituents, agencies, and external partners; facilitate clear communication and timely responses on behalf of leadership.
- Personnel & Fiscal Administration:
Support HR and payroll processes, assist with staffing actions, and ensure financial transactions align with policy and budgetary requirements.
- Research & Special Projects:
Conduct research and data analysis, prepare executive briefings and presentations, and manage special initiatives and meetings.
- Staff Supervision & Statewide Coordination:
Supervise administrative staff, handle performance management, and provide guidance and training to ensure consistency across statewide operations
Who are the customers? New Mexico State Police Command Staff, commissioned officers and civilian employees, New Mexico Department of Public Safety staff, law enforcement agencies, and the general public.
Ideal Candidate - Brings strong experience in executive-level administrative support, ideally within law enforcement or a government agency.
- Excels at managing complex schedules, coordinating travel, and handling sensitive correspondence with discretion.
- Demonstrates attention to detail in reviewing reports and documents for accuracy, completeness, and compliance.
- Serves as a professional and effective liaison with internal staff, the public, and external agencies.
- Has a solid understanding of personnel processes, payroll functions, and fiscal policies.
- Skilled in conducting research and data analysis to support decision-making and prepare executive-level briefings and reports.
- Capable of managing special projects and coordinating meetings, events, and high-priority initiatives.
- Possesses strong supervisory experience, providing guidance, performance oversight, and training to administrative staff.
- Committed to ensuring consistency, efficiency, and high standards across statewide administrative operations.
- Highly organized, proactive, and able to perform under pressure in a mission-focused, fast paced environment.
Minimum Qualification Associate degree in Business Administration, Public Administration, or Accounting and two (2) years of directly related job experience in the areas of budgeting, accounting, auditing, purchasing, cash management, and/or financial management. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling four (4) years may substitute for the required education and experience.
Substitution Table These combinations of education and experience qualify you for the position:
Education Experience Education Experience 1 High School Diploma or Equivalent
AND 4 years of experience
OR High School Diploma or Equivalent
AND 4 years of experience 2 Associate's degree in the field(s) specified in the minimum qualification
AND 2 years of experience Associate's degree or higher in any field
AND 4 years of experience 3 Bachelor's degree or higher in the field(s) specified in the minimum qualification
AND 0 years of experience
•Education and years of experience must be related to the purpose of the position.
•If Minimum Qualification requires a specific number of "semester hours" in a field (e.g. 6 semester hours in Accounting), applicants MUST have those semester hours in order to meet the minimum qualifications. No substitutions apply for semester hours.
Employment Requirements Employment is subject to a pre-employment background investigation and fingerprinting in accordance with all terms and conditions of federal and state law, rules and regulations; and is conditional pending results. Continued employment is contingent upon remaining felony free, per Section 5.12.1.1 of the Criminal Justice Information Systems Security Policy.
In addition, the selected candidate must possess and maintain a valid driver's license and a current Defensive Driving Certificate from the State of New Mexico; or pass and receive the Defensive Driving Certificate within six (6) months of date of hire.
Working Conditions Work is performed in a fast-paced law enforcement office setting with exposure to armed law enforcement personnel and confidential information. Extensive use of desktop/laptop computer with multiple visual/video display terminals (VDT). Extensive use of agency-issued cell phone. Ability to operate multipurpose copier/scanner/fax machines. Must be able to lift and carry up to 25 pounds.
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Agency Contact Information: Sheila McDonald (505) 469-5816. Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position This position is not covered by a collective bargaining agreement. State of New Mexico
Job Tags
Hourly pay, Felony friendly,