Job Description

Join to apply for the Technology Consultant - R&D role at Qualtrics . At Qualtrics, we create software used by the world’s best brands to deliver exceptional frontline experiences, build high-performing teams, and design products people love. We are more than a platform—we are the stewards of the Experience Management category, serving over 18K clients globally. Building a category requires grit, determination, and a disdain for convention, but most of all, it requires close-knit, high-functioning teams dedicated to serving our customers. When you join our teams, you’ll be part of a nimble group empowered to set aggressive goals and move fast. Strategic risks are encouraged, and complex problems are solved collaboratively. Growth opportunities are abundant, and our mission is to bring humanity, connection, and empathy back to business. Technology Consultant - R&D Why We Have This Role Our Technology Consulting Team is central to our organization, ensuring clients derive maximum value from our products—from onboarding to training, setup, and systems integration. As trusted advisors, we understand client objectives and provide innovative solutions, fostering innovation within Qualtrics and driving product and operational improvements. This role involves working closely with Product Managers to bring new product offerings to market, standing up early-stage innovations, representing customers in design sessions, and providing feedback from early adopters. The role is rotational—after about 12 months, you will transition into our standard CX Technology Consultant role. How You’ll Find Success You will know you are doing a great job when you: Successfully onboard clients and deliver projects from inception to go-live Deliver solutions that create value, leading to high renewal and expansion rates Build strong relationships with clients and demonstrate creative and analytical problem-solving skills Support product and sales teams to improve features and pursue large deals Manage multiple priorities effectively Exhibit excellent interpersonal, collaboration, and communication skills Care deeply about clients and provide a world-class experience How You’ll Grow Join a fast-growing, motivated team with opportunities such as: Hands-on experience with emerging technologies Exposure to industry thought leadership Ownership of initiatives and strategic projects Leadership, mentoring, and knowledge sharing opportunities Continuous learning in technology, project management, and personal growth What You’ll Do Design and document functional and technical requirements Solve complex technical implementations independently and collaboratively Communicate solutions effectively to clients Enable clients on the Qualtrics Experience Management Platform Lead implementation projects, managing relationships, schedules, risks, and resources Collaborate with internal teams and product management Contribute to knowledge sharing and best practices Deepen product knowledge and stay updated on emerging technologies What We’re Looking For On Your Resume We encourage applicants from diverse backgrounds to apply, even if they don’t meet all criteria: 3-4 years in SaaS, Tech, or Consulting At least 1 year designing solutions with Qualtrics Bachelor’s degree in Computer Science, Information Systems, or related field Experience delivering technical solutions that drive value Project management experience is a plus Basic coding skills (HTML/CSS, Javascript) beneficial but not required Excellent communication and problem-solving skills Client-facing experience in a technical role Fluency in English Additional Information Our team is dedicated to client success, collaboration, and global impact. We offer various perks, including work-life integration, a generous experience program, paid time off, and comprehensive benefits. Our hybrid work model involves in-office days three times a week, fostering collaboration while supporting flexibility. Qualtrics is an equal opportunity employer committed to inclusion and providing accommodations for applicants with disabilities. #J-18808-Ljbffr Qualtrics

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